There is a common observation about the phone numbers that you can get from the various brands and companies or retailers. In Australia and even in other regions of the world, the business that are working nationwide and for international clients as well may make use of Smart Numbers, Toll Free number and sometimes we also use the term of using vanity numbers.
All of these different names are given to the special numbers that companies acquire for the various reasons. These could be company benefits and in most cases the customer benefits as well.
Getting toll free numbers and vanity numbers is easy if the business owner is interested in getting a special number that serves a special purpose.
There are other types of such specialized numbers called as 1300 Numbers and 1800 numbers. Though there is a bit of difference in each of these types of special numbers but basically they serve many different purposes for the sake of making the company a better recognized company among their customers and they are also perform to provide a better way to communicate with the customers.
Getting these numbers is possible via the providers that offer specialized services and may also include call forwarding and other such options that companies need for the sake of managing incoming calls.
But the fact is that it is not a flat rate applied rather there could be many reasons like the services the company has obtained in addition to the number as well as the way of communication the caller has used.
Definitely having a toll free number, a smart number or 1300 and 1800 numbers benefits customers as they can remember them easily whereas for the company it helps in making a way for branding with the phone number.